Privacy Policy

At Flexi Kayak (a unit of Andaman Exotic Holidays), we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you book an adventure with us.

1. Information We Collect

To provide a seamless booking experience, we collect the following information:

• Personal Details: Name, Email Address, and Phone Number.
• Booking Details: Activity type, date, time slot, and number of guests.
• Payment Information: Transaction IDs and payment status (We do not store your credit card or bank details on our servers; these are handled by secure, encrypted payment gateways).

2. How We Use Your Data

Your information is used strictly for the following purposes:

• To process your bookings and issue E-Tickets.
• To send you important updates regarding your activity (e.g., weather cancellations or time changes) via Email and WhatsApp.
• To provide customer support and process refunds where applicable.
• To improve our website services and offer personalized discounts.

3. Data Sharing & Security

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service Providers: Payment processors and WhatsApp/Email API providers to facilitate your booking.
• Legal Compliance: If required by law or to protect our rights and safety.

4. WhatsApp & Email Communications

By providing your phone number and email during booking, you consent to receive automated notifications regarding your transaction. You can opt-out of marketing communications at any time, but transactional alerts (like your ticket) will still be sent for your safety.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your activity selections, and analyze site traffic. You can choose to disable cookies in your browser settings, though some features of the site may not function correctly.

6. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to us:

Email: support@andamanexoticholidays.com
Phone: +91 806-217-8759
Address: Havelock Island (Swaraj Dweep), Andaman and Nicobar Islands.